Watchers

Devonshire House, Kents Bank Road, Grange over Sands, Cumbria LA11 7HF Telephone 015395 35910

Summer 2010 News.

Welcome to our new quarterly newsletter.

We hope that through this newsletter we are able to keep our customers up to date with our news and our quarterly price reviews.

WATCHERS FOR SALE? As many of you may have heard, we put our business on the market last October thinking that we might retire. Having dealt with a steady flow of enquiries we have been unable to identify any buyers who we feel could successfully take the business on and offer the same level/better service. Unless and until we do we will continue with the business ourselves and indeed continue to expand it. So there you go...you’re stuck with us.

BINOCULARS & BOOKS ARE BACK! By popular demand we are once again stocking a carefully selected range of binoculars, wildlife identification guides and local birdwatching guidebooks. Please pop in to the shop or ‘phone us for more information.

TUESDAY EVENING WILDLIFE RAMBLES Why not join Harry on one of his Tuesday evening rambles  around the local area. Leaving the shop at 6.00pm, walks last 2 – 3 hours. Adults £2-50p Ch. £1-50p. Pre booking essential.

NEW LOOK VAN: Our much abused and mostly reliable Boxer van has had a face lift. After 14 years of assorted vehicles we’ve finally got around to getting some proper signwriting done. Look out for our white on blue livery...it is certainly getting us noticed.

CREDIT & DEBIT CARDS: Yes we are finally moving with the times! We are currently setting up an online shop and will also be able to accept credit and debit card transactions at the shop or by telephone. Needless to say the technical gremlins .are  delaying things, but we hope to be up and running by the end of July.

PAYING FOR YOUR ORDERS: We can currently accept payment by cash, cheque or BACS. If you would like details for paying by BACS please ask. We are happy to leave an invoice for deliveries, but payment should reach us within 7 days.

NEW LOOK WEBSITE: Another ongoing project which will hopefully be completed soon, once Harry has mastered the art of just where to hit the computer with a hammer. Our old website is temporarily offline due to gremlins, so apologies for absence. Our new website will contain lots more details about what we sell/do and also have an online shop facility. Give us a try towards the end of July at www.watcherswildlife.co.uk

SUMMER 2010 FOOD PRICES: We’re pleased to say that once again there have been no significant changes to prices this quarter. One or two new products  have been added. We do not anticipate any major alterations until January 2011 when the VAT rates will change.

BAGS AND SACKS Due to weights and measures regulations we cannot economically offer our small and large bags of food by weight. We use 2 sizes of plastic ‘griplock’ bags. Large bags contain around five times that of small bags for around 4 times the price. Sacks are however measured by weight. A 20kg sack contains the equivalent of around 6 of our large bags.

FREE DELIVERY SERVICE: Our free delivery service gets busier and busier. We aim to deliver within 7  days, but it’s usually earlier. We’ll always try to let you know if your delivery will take longer. All free deliveries are subject to minimum order values. These are: £10 for local deliveries within 5 miles drive of Grange and £20 for the rest of South Lakeland, Furness and North Lancashire. For orders of less than £10/£20 we will offer to deliver your order for a small fee of £1/£2 respectively.

FEEDBACK AND THANKS We hope that you’ve found this newsletter useful and would appreciate your comments. Thank you for taking time to read it and we hope to see you or hear from you again soon.

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